Privacy policy
Last updated: January 2025
Uniivo ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
INFORMATION WE COLLECT
• Name, email address, phone number, and delivery address when you place an order
• Payment information (processed securely by our payment partners — we do not store card details)
• Browsing behavior on our website (via cookies)
• Communications you send us via email or chat
HOW WE USE YOUR INFORMATION
• To process and fulfill your orders
• To send order confirmation, shipping updates, and delivery notifications
• To respond to your queries and provide customer support
• To send marketing communications (only if you opt in)
• To improve our website and product offerings
DATA SHARING
We do not sell your personal data. We share data only with:
• Shipping partners (name, address, phone) for order delivery
• Payment gateways (Razorpay/PayU) for secure payment processing
• Analytics tools (Google Analytics) in anonymized form
COOKIES
Our website uses cookies to improve your experience. You can disable cookies in your browser settings, but some features may not function correctly.
YOUR RIGHTS
You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
To exercise these rights, email us at privacy@uniivo.in.
DATA SECURITY
We use industry-standard SSL encryption and Shopify's secure infrastructure to protect your data.
CHILDREN'S PRIVACY
Our website is not directed at children under 13. We do not knowingly collect data from children.
CONTACT
For privacy concerns: privacy@uniivo.in
Uniivo, (your address), India